Travel assistance service

Travel assistance

Let nothing stop you

With you on all your trips

With our comprehensive travel assistance service, you will have a response to all situations that may arise on the road with your vehicle, as well as on family trips. Discover all the benefits of your car insurance.

Vehicle and passengers

Roadside assistance for your car and passengers adapted to every kind of situation you may find yourself in.

Personal assistance

We also offer assistance during your trips around the world, even if you are not using your car.

Instant response

Receive assistance by calling 917 83 83 83 when you need it, 24 hours a day, 365 days a year.

What does the travel assistance service include?

Our service includes assistance for your vehicle in Spain, the rest of Europe and countries bordering the Mediterranean, with services including*:

  • Technical roadside assistance to keep the vehicle on the road.
  • Towing the vehicle up to 150 km to the workshop if it will not run.
  • Rescue of the vehicle due to overturning or falling down a slope.
  • Fitting the spare tyre in the event of a puncture or burst.
  • Sending of fuel, spare parts or duplicate keys due to theft or loss.
  • Returning the vehicle home in the event of immobilisation of more than 3 days due to accident, breakdown or theft.
  • Hotel or transport expenses of the vehicle's passengers in the event of a vehicle being immobilized due to breakdown or accident.
  • Legal defence abroad and the provision and/or advancement of court-ordered bonds.

*All these services will be limited to the conditions specified in your policy and its exclusions.

What insurance policies include this service?