Psychological support service

Psychological support

With you at those difficult times

Psychological support in the aftermath of an accident

With the car insurance psychological support service, our specialists can help you, your or your family, in the complication situation of face the aftermath of a serious traffic accident.

The best professionals

You will be helped by psychologists with extensive experience in these situations to guide and support you.

Serious injuries

Support, both for the injured person and their direct relatives, to help them to come to terms with their new needs.


This service also includes psychological support for direct relatives in the event of the death of the insured person.

What does the psychological support service include?

With this service offered as part of your car insurance, we provide you with the support of psychologists who specialise in managing the aftermath of traffic accidents, such as the following:

  • Situations in which the driver or any of his/her passengers suffered very serious injuries, disabilities, or physical or mental changes that require the help of other people to carry out essential activities of daily life. This service includes psychological support for first-degree family members even if they were not in the vehicle at the time of the accident.
  • Death of the driver or any of the passengers, providing psychological support to their direct relatives.

To use this service, contact your regular adviser or call Customer Service on 917 83 83 83, up to one year after the accident occurs. Assistance will be provided by the team of psychologists appointed by the company, up to the limits set out in the policy and always within Spain.