Telephone medical advice

Thanks to the Plus Ultra Seguros app, you can make medical consultations or receive medical/social advice via video call.

With just a call, any time of the day, our professionals will answer any queries you may have about:

• Pathologies in general (no diagnosis or treatment).
• Pharmacological consultation about medication: dosage, interactions, incompatibility.
• Queries regarding vaccinations or laboratory tests.
• Information about public and private health centres or emergency services.

We will answer your queries relating to:

• Family assistance: large family card, orphan's pension, widower's pension, public transport discounts and information about various official formalities.
• Adoptions and officially certified international adoption agencies. 
• Drug addiction and drug dependence associations and care centres:
• Information aimed at different groups: the elderly, immigrants, adult education, physical, mental and sensory impairments.
• Domestic violence.
• Information about long-stay hospitals and clinics, private home care, care homes and day centres, etc.
• Guidance on immigration: associations, procedures, aid, etc.
• Leisure: Community colleges, ongoing adult education, classes for seniors, etc.
• Socio-cultural entertainment programmes, volunteering programmes.
• Holidays for senior citizens: spas, sports and hobbies.

Nutrition is an important part of our health, so we want to help you with all the queries you need to resolve, such as:

• Food intake guidelines.
• Guidance on balanced diets and eating habits.
• Enquiries about eating disorders, allergies or nutritional disorders.