The online device will automatically communicate with the Assistance Platform in the event of a serious accident to contact the emergency services (112) and provide speedy medical assistance that can minimise serious injuries and avoid deaths. Operational 24 hours a day, 365 days a year.

e-car emergency
Always connected to your car
Is it free?
Discover how to add the e-car Emergency service to your car insurance free of charge.
If you take out our car insurance or are already a car insurance customer, this promotion is for you. make the most of it!
*See the terms and conditions of the promotion:
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Electric cars are excluded.
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Service available for customers that have taken out a comprehensive or full third-party product with or without excess.
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Campaign valid for vehicles up to 12 years old: passenger cars, off-road vehicles, minivans and vans.
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Campaign valid until stocks last for company customers.
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Excluding fleets and legal entities.

Have access to e-car emergency
For being a customer with Automobile insurance
What is e-car emergency?
e-car emergency is a service offered to you by Plus Ultra Seguros car insurance to always travel connected, thanks to the installation of a remote control device in your vehicle.
You can manage a series of services related to the safety of the occupants, the status of your vehicle or your type of driving, among other things, through an app on your smartphone.
What does e-car emergency offer me?
Geolocation in the event of theft, breakdown, accident or to locate the parking place.
Travel assistance request by simply clicking on a button in the app
GEO fence. Limited area of movement
Statistical information on driving style
Additional services from the app
Exclusive services
Request Travel Assistance directly from the e-car Emergency app (available for both iOS and Android) where an operator will contact you to deal with your requests.
Thanks to the Car Finder function, you will have access to your car's location and you can see route to reach it. It is also useful in the event of theft of the vehicle, as you can notify the Assistance Platform via the App so the car can be monitored while you report the theft to the Police.
- Statistical information on your driving style.
- A log of all journeys made.
- The ability to delimit a traffic radius (geofence) and receive alerts.
- Generation of alerts due to the excess speed you predefine.
How to enjoy e-car emergency?
Follow these 3 simple steps
Contact us
Contact your insurance broker or call us on 917 83 83 83.
We will plan the installation
We will tell you the steps you need to follow to enjoy the service and we will remind you where and when we will install the device in your vehicle.
Access e-car emergency
When the device has been installed, you will receive an SMS with the username and password to access the service via the app.