Medical care by telephone

Telephone medical advice

By your side at all times

The peace of mind to contact a doctor whenever you need it

With the medical helpline you have a free telephone number available to you for medical queries and advice. Lean more about how it works.

Just a call away

Our medical professionals will attend you 24 hours a day, every day of the year. Just call (+34) 900 369 369.

Also video call

If you prefer, you can contact your doctor by video call, thanks to our smartphone app.

We give you advice

In addition to medical consultations, you will have access to psychological, social, dietary and nutritional guidance.

What does the medical helpline service include?

With just a call, any time of the day, our professionals will answer any queries you may have about:

  • General illnesses.
  • Queries about medicines, vaccinations, tests.
  • Information about public and private health centres or emergency services.